Client Resources

Our property owners, tenants, and vendors each have exclusive access to an expansive resource site providing them with tools and information to help them in many different ways.

As a Keyrenter client, you will have self-serve access to important resources that will help maximize your rental property management. Of course we will also be here to answer any questions which may come up.

With a full functioning Google based site search, you can get the answers you need to the questions you want, when you have them.

We provide each of our property owners with an Owner Handbook to paint a clear picture of what they can expect from Keyrenter, what we do, how we do it, and how to have the best possible experience.

Our rental calculators help property owners and investors project the performance of their rentals over time. Having a financial plan for your rentals is a part of one of the Keys to Rental Success.

Client FAQs

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What are your statement periods?

Our accounting period is from the 11th of the prior month to the 10th of the current month (ie, May 11th - June 10th). We are very consistent with these dates

When can I expect to receive rental income?

Unlike many companies who pay their owners on the 20th of each month, we close each accounting period on the 10th and all payments to our clients are initiated on the 10th or the next business day if a holiday or weekend. There are many reasons for this. We receive rent payments from tenants through the 5th of each month before they incur late fees, we use rental income held to pay for any of your expenses, invoices, etc from your account. This process from funds clearing and all payments being made generally takes until the 10th of each month. Once your payment is initiated for direct deposit, you can expect to see funds in your account between 2-3 business days, usually the 13-14th.

How can I best understand my Owner's Statement?

Your monthly owner's statement provides you with a lot of great information about the financial performance of your property. Although it may not look like other statements you are used to, it will quickly make a lot of sense. Watch the video below for an explanation of how to best understand your statement.

Where can I find invoices for bills and expenses?

We make invoices available for our clients on their Owner Portal through our website. By logging in they can navigate to the Bills tab, view a bill's detail, and click on the View Invoice button. Having invoices available can be helpful for record keeping and tax purposes.

Can Keyrenter Property Management help me buy or sell investment property?

Yes, with Keyrenter Real Estate! We are constantly assisting our clients to either sell their rentals, or buy more investment properties. With competitive rates and innovative strategies, we guarantee to save you money and maximize your return! Give our real estate team a call today at 801-566-6700!

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